Email preference
Account, security and identity verification messages go to email; as long as one address is correct, the main updates reach
tk99 App terms and user agreement
Many Dhaka users read terms first, then log in to the tk99 App page; rules are in plain language for bKash, Nagad and Rocket users easily
Terms of service and Privacy policy
Many Dhaka users read terms first, then log in to the tk99 App page; these rules are in plain language so bKash, Nagad and Rocket users understand quickly
Using the tk99 App, in-app notices, email and SMS serve different purposes; general updates arrive inside the app first, and urgent information reaches by email
Where to view notices
After first tk99 login, many people change notification preferences, which is fine, because in Dhaka's busy network small updates may arrive late but should not cause issues
Channel preferences and tk99 login information
Morning at home, afternoon at the office, and on the go mobile, communication channels change, so tk99 combines email, SMS and app notices together to ensure tk99 login information isn't missed
Many users only want to keep profile update and password reset messages; some activate all notices after registering on tk99, so nothing is missed later
SMS preference
Fast code and urgent alerts arrive by SMS; even with Internet, messages can usually be read
App notices
New terms, maintenance and login alerts are shown here; when the APK is running, this is the fastest way
Rules for opting out of promotional messages
Users may choose fewer messages, or keep regular updates; the tk99 App accommodates both, and changing settings takes no more than 2 minutes
Many phones in Dhaka and Chattogram receive SMS late, so an opt-out option is provided in the app to keep only the necessary messages
What can be disabled
Promotional messages, new offers and general announcements can be turned off separately, but keeping security and account-related notices enabled is better
Transaction emails, receipts and tk99 APK
At night, if you see something on Nagad or Rocket, people usually look for the receipt; tk99 places that receipt, status updates and profile notices in separate emails
Users who use the tk99 APK check email after installing a new version to see if any messages were missed at a glance
Transaction messages typically arrive within 13 minutes; if delayed, also check the inbox spam folder
SMS rules and account security
A code should never be shared, not even with someone close; in tk99 SMS is for verification and alerts only, so keeping it private is wise
When you change browser or get a new phone, you may need to log in again; at that time both SMS code and email work, especially if two-factor authentication is enabled
Keep code secure
Verification code is single-use; sharing it puts the account at risk
Flag unknown requests
If a code is requested from an unknown number, it is usually suspicious; block the message and report to support
A few real tips for Bangladesh users
Many Dhaka users see updates after 10 PM, because the network is slower then; in smaller towns, email and SMS work properly on 3G
When the language of notices is clear on bKash, Nagad and Rocket, errors decrease; the tk99 App uses concise messages to fit on mobile screens
tk99 App terms at a glance
4.5/5 average rating
Based on 31,114 reviews, this figure shows how many users use the rules and notices
610K+ active users
Since 2014, services in 22 countries have different user habits, but the rules framework is the same
610+ headings
Features, navigation and help combined keep page speed at 99.2% uptime
99.2% uptime
Terms of service, tk99 Login and APK updates are easier to read together